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札幌プリンスホテル Sapporo Prince Hotel

City-centered Hotel
Sapporo Prince Hotel / Hokkaido Sapporo 3


We have increase the number of free shuttle buses between Sapporo Prince Hotel and JR Sapporo Station!

The landmark of the city center of Sapporo is Sapporo Prince Hotel which is 28 floors high. 
As the hotel has great access from the North Exit of Sapporo Station and New Chitose Airport, it is very popular among guests with a lot of baggage. 

There are 587 guestrooms in total. There are 3 different grades: standard, Superior and Royal.
From the Royal Floors on 22-27F, you will be able to dominate the scenery of Sapporo. 

There are Lounge Bars and Restaurants on the 28th floor, the top floor.
Please enjoy looking out at the view which is chosen as one of the Three Best Views in Japan. 
If you want to relax, make your way to the natural Onsen "Sapporo Odori Onsen". 
Please spend a comfortable stay during your vacation at Sapporo.       
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  • Rooms (-)
  • Plan (-)


Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(59 reviews)


















Other Facilities4.1/5

Mr./Ms. N.S(58)

Total points

Stayed in

Room type


Superior Twin Room

連泊しましたが、清掃が非常にザツ。 浴槽はサァ~っとシャワーをかけて終わり。 洗面所・浴槽共に髪の毛等さんざんでした。 部屋着も中学生ジャージのようで、本当に シティホテル?って感じ。 フロントでチェックイン時に温泉があると。 ... Read more 連泊しましたが、清掃が非常にザツ。 浴槽はサァ~っとシャワーをかけて終わり。 洗面所・浴槽共に髪の毛等さんざんでした。 部屋着も中学生ジャージのようで、本当に シティホテル?って感じ。 フロントでチェックイン時に温泉があると。 但し有料です、と。 家族風呂程度の広さです。一般ピープルが 思い描く温泉ではありません。 とにかく、部屋が汚い!!

We stayed consecutively, but cleaning is very rough. The bathtub ends with a shower. Both the washroom and bathtub were full of hair. The room clothes are like junior high school jerseys, really City hotel? I feel like If there is a hot spring at the front desk when checking in. However, it is charged. It is about the size of a family bath. General people It is not a hot spring you can imagine. Anyway, the room is dirty! !

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Mr./Ms. H.S(52)

Total points

Stayed in

Room type


Superior Twin Room

忘れ物したけど 素敵な対応ありがとうございます

Thank you for the wonderful response

Read in English

Mr./Ms. T.H(46)

Total points

Stayed in

Room type


Deluxe Double Room

12月末にロイヤルフロアの喫煙室に泊まりました。フロントの皆さんはとても親切で、アメニティも充実しており、とても満足しました。 大浴場に行く時間がなかったのと、起きれずに朝食を食べ逃したのが残念ですが、気に入りましたので、早速、2月の雪ま... Read more 12月末にロイヤルフロアの喫煙室に泊まりました。フロントの皆さんはとても親切で、アメニティも充実しており、とても満足しました。 大浴場に行く時間がなかったのと、起きれずに朝食を食べ逃したのが残念ですが、気に入りましたので、早速、2月の雪まつりに向けて再度予約しました。

At the end of December, we stayed in the smoking room on the royal floor. Everyone at the front desk was very kind and had a lot of amenities and was very satisfied. I was sorry that I didn't have time to go to the public bath and missed the breakfast without getting up, but as I liked it, I immediately booked again for the February Snow Festival.

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Sapporo Prince Hotel


11 Chome, Minami 2 jyo Nishi, Chuo-ku, Sapporo-shi, Hokkaido [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card


Number of guest rooms

587 room(s)


■French Cuisine "Trianon" (28F)
Restaurant where you can enjoy some delicious dishes cooked by our talented chefs along with the night view of Sapporo from 100m above sea level, which is also one of the Three Best Night Views in Japan.
Working Hours: 17:30-22:00 (Last Order 21:00)

■Steak House Katsura (28F)
You will be able to enjoy the carefully picked out food like Kuroge Wagyu Steak and Seafood being cooked right in front of you
Working Hours: 17:30-22:00 (Last Order 21:30)]

■Sky Lounge Top Of Prince (28F)
You can enjoy the famous liquor of the world and cocktails while enjoying the night view of Sapporo.
Sunday-Thursday: 17:30-23:00 (Last Order 22:30)
Friday/Saturday: 17:30-24:00 (Last Order 23:30)

■Chinese Cuisine Fuyojo (2F)
Sichuan Cuisine cooked with ingredients selected by our top chef. 
We have various menus including a la carte and courses. 
Working Hours: 11:30-14:30 (Last Order 14:00), 17:30-21:30 (Last Order 21:00)

■Buffet Restaurant Hapuna (1F)
All you can eat dining including Japanese food, Western food, Chinese food, Sweets and a performance corner.
Breakfast: 6:00-10:00
Lunch: 11:30-14:30
Dinner: 17:30-21:00
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【Natural Onsen】
Name: Sapporo Odori Onsen
※Water is added and reused

・Outdoor Spa (Both Men and Women)
・No private Spas
・No Saunas

●Fee (per night): Adult 500 yen (Bathing fee 350 yen + Bathing tax 150 yen) 
                  Child 350 yen (4-11 years old, bathing fee only)
●Working Hours: 16:00-24:00 (Last Admission 23:30)
                5:00-10:00 (Last Admission 9:30)
●Quality: Sodium, Calcium Chloride

Specialties: This is an natural Outdoor Spa exclusive for hotel guests. 
Effective: Neuralgia, Muscle Pains, Coldness, Fatigue relief etc.
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Other facility information

■Ice Maker (3F/24F)
Free ice cube maker. Please use the ice bucket prepared in the guestroom. 

■Laundry Room (3F)
You may purchase detergent and softener (100 yen for one use) can be purchased in the vending machine or the store (Tower 1F). 
Working Hours: 24 hours
Fee: 200 yen for Washing Machine (5 machines)/
     100 yen/20 mins for Drier (5 machines)

■Exchange (1F)
※Only exchange from Japanese Yen to other currencies.
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■Free Shuttle Bus Information
・Hotel Departure
※We will be giving out tickets for the buses in the morning an hour before departure. 
・JR Sapporo Station (North Exit) Departure 
(Bus Stop: North Exit Bus Stop for Groups)
・Time Taken: 20 mins 
・Capacity: 24 people
※Only available for hotel guests
※First come first serve basis. We will not be able to fit you in if the bus is full.
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Please contact the hotels/ryokans directly for more details.
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  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.


Access by public transportation.

[From New Chitose Airport]
37 minutes from JR New Chitose Airport Station to Sapporo Station by Rapid Airport (operating every 15 minutes).
[From Sapporo Station]
From Sapporo Station, take the “Subway Namboku Line: Makomanai Line” to Odori Station. Transfer to the “Tozai Line: Miyanosawa Line”. Get off at Nishi 11-chome Station, then walk from Exit 2 for about 3 minutes. *

[Hotel Sakai Sapporo Station North Exit with free pick-up service]
From hotel 7: 30/8: 30/9: 30/10: 30/11: 30/13: 30/14: 30/15: 30/16: 30/17: 30/18: 30/19: 30 / 20: 30/21: 30 /
* Numbered tickets will be distributed at the front desk for departure flights in the morning from 1 hour in advance.
(From Friday, November 1, 2019, the numbered tickets will be abolished for the morning flights from the hotel (7:30 A.M. To 11:30 A.M.).
Reservations for the free shuttle are available upon check-in. If you would like to make a reservation, please contact the Sapporo Prince Hotel Front Desk. )

Depart from JR Sapporo Station (North Exit) 8: 00/9: 00/10: 00/11: 00/12: 00/14: 00/15: 00/16: 00/17: 00/18: 00/19: 00 / 20: 00/21: 00/22: 00
(Platform = Station North Exit Group Bus Stop)
Time required: 20 minutes, capacity 24 people
* Only available to hotel users.
* You may not be able to board the bus if the number of passengers is reached on a first-come-first-served basis.
* You cannot get on or off the way.
* Departure time may change due to weather and road conditions.
* No smoking inside the car. In addition, please refrain from using mobile phones and eating and drinking.
* We are not responsible for lost or misplaced baggage when using the bus.

11 Chome, Minami 2 jyo Nishi, Chuo-ku, Sapporo-shi, Hokkaido

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In response to the spread of Coronavirus, we decided to change business hours of Relux concierge as below.
■business hours:11:00〜17:00
We apologize for any inconvenience this may cause, and thank you for your understanding.

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