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札幌グランドホテル Sapporo Grand Hotel

City-centered Hotel
  • Hokkaido > Susukino・Odori
Sapporo Grand Hotel / Hokkaido Sapporo 31

Overview

Established in 1934 at the center of Sapporo as the first Western-style hotel in Hokkaido, the Sapporo Grand Hotel has always pursued the best omotenashi.

A classical extraordinary space spreads in front of you as you step into the hotel. The rooms, adding new designs without abandoning the traditional atmosphere, are equipped with a comfort perfect for spending a relaxed time.

At the lounge "MIZAR" beside the Main Lobby, we offer the meals and something sweet.
"MIZAR" is a prominently bright star among the Big Dipper constellation. The Lounge is named after this star, releasing your mind with the soft blaze of fire at the fireplace.

The Lounge Bar "Old Saloon 1934" is a comfortable bar with an atmosphere of the American Eastern Coastal-style in 1930s.
Please enjoy the 366 birthday cocktails in the stream of jazz at the bar.
There is also a live standard jazz available, perfectly suitable for a special night for adults.

Each of the staff here is committed to bring about the best hospitality to each of the guests. A stay at such a hotel with historical background will surely give you comfort and bring about a smile.      
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(15 reviews)

4.3/5

5

53%

4

33%

3

7%

2

7%

1

-%

 

Rooms4.3/5

Bath3.8/5

Breakfast4.3/5

Dinner4.0/5

Services4.5/5

Other Facilities3.8/5

Mr./Ms. M.F(54)

Total points

Stayed in

Room type

2020-04-14

Single Room

お世話になりました。 感染症の懸念がある中での利用でしたが、さすがに北海道を代表するホテルです。 宿泊では利用する機会がなく初めて泊まりましたが、満足いたしました。 感染拡大前に利用を決めており、グランドホテルさんのビュッフェ朝食を期... Read more お世話になりました。 感染症の懸念がある中での利用でしたが、さすがに北海道を代表するホテルです。 宿泊では利用する機会がなく初めて泊まりましたが、満足いたしました。 感染拡大前に利用を決めており、グランドホテルさんのビュッフェ朝食を期待していましたが、限定30食の野菜朝食をゆっくり起きてからでもいただけたことは口福でした。  全体に満足ですが一点指摘させていただきます。 2階フロアに結婚記念プレートがあり、何組かの知人を探していましたが、突然明かりを消されて真っ暗になりました。 人が居ないことを確認してから消灯いただきたい。翌朝、2階の相談コーナーが開く時刻以降に行きましたが、消灯されたままでした。 また、記念プレート前に軽い柵が置かれていました。防犯観点かも知れませんが当事者としては、見に行くことに躊躇しますので考慮いただきたいです。 チャックアウト直前にバタバタと懐かしい名前を見つけましたが、年がうろ覚えの数組は見つかりませんでした。 この度はありがとうございました。また、機会があれば利用させていただきます。

thank you for helping me. Although it was used while there was concern about infectious diseases, it is truly a hotel that represents Hokkaido. I was satisfied for the first time because I had no opportunity to use it at night. I had decided to use it before the infection spread, and I expected Grand Hotel's buffet breakfast, but I was happy that I had a limited 30 meals of vegetable breakfast even after I woke up slowly. I am satisfied with the overall situation, but I would like to make one point. There was a wedding anniversary plate on the 2nd floor and I was looking for a couple of acquaintances, but suddenly the lights went out and it went dark. Please make sure that there are no people before turning off the lights. The next morning I went after the time when the consultation section on the 2nd floor opened, but it was still off. There was also a light fence in front of the memorial plate. It may be a crime prevention point of view, but as the party hesitates to go see it, please consider it. I found a nostalgic and nostalgic name just before chucking out, but I couldn't find a couple of years old. Thank you for this time. In addition, I will use it if there is an opportunity.

Read in English

Mr./Ms. A.K(45)

Total points

Stayed in

Room type

2020-01-17

East Hall Twin

2泊連泊でお世話になりました。 チェックインの時、説明してくれた担当者の 声が小さく、早口で聞き取りにくかったです。 (同行者も同じ感想です) アメニティはメイク落としと洗顔料がセットで あったので助かりました。 ハンドソー... Read more 2泊連泊でお世話になりました。 チェックインの時、説明してくれた担当者の 声が小さく、早口で聞き取りにくかったです。 (同行者も同じ感想です) アメニティはメイク落としと洗顔料がセットで あったので助かりました。 ハンドソープと洗顔料が同じ泡ポンプソープとは別で嬉しかったです。 部屋に加湿器付き空気清浄機がありましたが、 水タンクの口がとても汚く、加湿器のフィルターまで手入れが行き届いてないようです。 あのタイプの加湿器はフィルターは10年交換不用なものかもしれませんが、水の溜まるところはクエン酸の手入れが必要であったり、フィルターを軽く洗う必要があるものです。(自宅で同じものを使ってます)お掃除が大変と思われるので、もう少し掃除が簡単で清潔が保たれるようなものが好ましいと思います。 また、パジャマの着心地がとても良く、 買って帰ろうか悩む位、程よい厚みの コットン素材でした。 多分ホテル名が入ったものかな…と思い 購入は諦めました。ホテル名が入ってないパジャマの販売があると嬉しいです。 (あったらごめんなさい) 朝食を2泊とも和食にしましたが、 出汁がしっかりした身体に優しい味付けで、 大満足でした。 特に無農薬に力を入れている佐々木ファームさん のお野菜が使われたメニューもあり、 無農薬が好きな私はとても嬉しかったです。 デザートのアップルパイも美味しかったです。 また、朝食会場にいるスタッフさんが皆さん 感じが良く、食後のコーヒーを取りに行ったら すぐに御膳を下げて下さり、気持ち良く デザートを食べる事ができました。 地下道直結と言う事もあり、雪道を歩く事なく快適に札幌地下街を楽しめたり、地下鉄も利用できました。 色々と書きましたが、総じて快適に過ごす事ができる良いホテルでした。また利用したいです。 ありがとうございました。

I was taken care of for two consecutive nights. At check-in, the voice of the person in charge explained was small and it was difficult to hear quickly. (The companion had the same impression.) As for the amenity, makeup remover and face wash were a set, so I was saved. I was glad that the hand soap and the facial cleanser were different from the foam pump soap. There was an air purifier with a humidifier in the room, but the mouth of the water tank is very dirty and it seems that the filter of the humidifier is not well maintained. For that type of humidifier, the filter may not need to be replaced for 10 years, but where the pool of water needs to be cleaned with citric acid or the filter needs to be washed lightly. (I use the same thing at home.) I think that cleaning is a lot harder, so something that is a little easier to clean and keeps it clean is preferable. In addition, the pajama was very comfortable, and it was a cotton material of moderate thickness, so I couldn't buy or return. Perhaps the hotel name was included ... I thought and gave up the purchase. I am glad if there is pajama for sale that does not include the hotel name. (I'm sorry if there is) I made breakfast Japanese food for 2 nights, but I was very satisfied with the body-friendly seasoning with dashi. In particular, there is a menu that uses vegetables from Sasaki Farm, who is focusing on pesticide-free, and I was very happy to like pesticide-free. The dessert apple pie was also delicious. In addition, the staff at the breakfast venue felt good, and as soon as I went to get coffee after meal, I lowered the set and had a pleasant meal. It could be said that it was directly connected to the underpass, so we could enjoy Sapporo Underground Shopping Center without walking on the snowy road, and we could use the subway. We wrote in various ways, but were good hotel which we could spend comfortably generally. I still want to use it. Thank you very much.

Read in English

Mr./Ms. Y.Y(55)

Total points

Stayed in

Room type

2019-11-23

East Wing Standard Large Twin

丁寧な接客で大変良かったのですが、大変急いでるときだったので、早く説明を終えて欲しかったです。全くホテルに落ち度はないんですが。

I was very happy with the polite customer service, but I wanted to finish the explanation as soon as possible because it was a very hurry. There is no fault in the hotel at all.

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Facility・services

Property

Sapporo Grand Hotel

Address

North 1, West 4, Chuo-ku, Sapporo, Hokkaido [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/NICOS/銀聯/SAISON/UFJ/UC/DC

Number of guest rooms

504 room(s)

Restaurant

Northern Terrace Diner
<Business hours>
Morning / 6: 30-10: 00 (last order)
Day-night / 11: 30-22: 30
A restaurant where you can enjoy Western foods, such as French, buffet, cafe.

Chinese Restaurant Koukaku
<Hours>
lunch / 11:30am~2:30pm (last order) / Dinner / 5:00pm~9:00pm (last order)
A Chinese restaurant in with a New York style interior. Enjoy original and new Chinese cuisine with wine and champagne.

Garden Dining Kanraku
<Hours>
Breakfast 7:00am~10:00am (last order) / Lunch / 11:30am~2:30pm (last order) / dinner / 5:00pm~9:00pm (last order)
A Japanese restaurant overlooking a Japanese Garden. Please enjoy the cuisine that uses carefully selected seasonal ingredients from Hokkaido and all over Japan with high-quality sake of Hokkaido.

Hokkaido Dining Big Jug
<Hours>
Lunch / 11:30am~2:00pm (last order) / Dinner / 5:00pm~9:30pm (last order)
Ramen salad as well as fresh bounties of the sea and mountain from Hokkaido are available. Please enjoy the draft beer directly shipped from the factory as well as a good selection of Hokkaido sake, wine, and shochu.

Lounge/Bar Old Saloon 1934
<Hours>
5:00pm~11:00pm (last order) ※Closed on Sunday and national holidays.
A 1930 American East coast style with a comfortable atmosphere. Please enjoy the cocktails with more than 600 selections, including 366 birthday cocktails in the bar streaming jazz.

Bar Caravel
<Hours>
6:00pm~12:00am (last order)
A bar with a motif of a sailboat cabin during the exploration age. Enjoy your relaxing time and tipping your glass like an English gentleman.

Lobby Lounge Mizar
<Hours>
9:00am~6:30pm (last order)
There is a fireplace in this graceful space, adjacent to the Main Lobby, where you can relax watching the blazes glittering softly. A carefully roasted coffee with good flagrance, special seasonal cakes, high-quality chocolate, and other selections of beverages are available.
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Bath

Please contact the hotels/ryokans directly for more details.
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Other facility information

The Bakery & Pastry
<Hours>
9:30am~8:00pm
Various tastes of the hotel and gifts are available including bread and sweets with tastes full of the abundant nature of Hokkaido prepared in a traditional manner.

Healing court Renox
The facial and body course are available as well as beauty salon treatment for men.
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Information

Sapporo Grand Hotel suspension notice:

Due to the issuance of an emergency situation declaration based on the Act on Special Measures against the spread of new coronavirus infectious diseases and the prevention of the spread of infectious diseases, we will consolidate our two sales offices in the Sapporo area into one Sapporo Park Hotel. Grand Hotel will be temporarily closed as follows.

We apologize for the inconvenience and thank you for your understanding.

[Business suspension period]
Friday, May 1, 2020, to Tuesday, June 30, 2020

New reservations will not be accepted until June 30, 2020 (Tuesday).
Check-in date: No cancellation fee will be charged for cancellations made by June 30, 2020 (Tuesday).
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Notice

Please contact the hotels/ryokans directly for more details.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

【From Shinchitose Airport】
- By train / JR Express Airport, Sapporo Station, 36min if fastest, 8-minute walk from the Southern Exit of Sapporo Station
- By car / Dououdou, Chitose IC, Sapporo direction/ Sapporo IC Exit 15 min ~ Sapporo IC ~ 15 min through Route 12

【From Otaru】
- By train / JR Hakodate Line Express / local train to Sapporo Station, 8-minute walk from the Southern Exit of Sapporo Station
- By car / Sapporodou, Sapporo direction ~ Sapporo Kita IC ~ 10 min through Hokudai Seimonmae

※ Direct from JR Sapporo Station and Metro Oodoori Station, using  the underground pedestrian passage from the Sapporo Station front.

North 1, West 4, Chuo-ku, Sapporo, Hokkaido

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Contact the Relux concierge

Relux concierges will help you with anything you need.Feel free to contact us.

In response to the outbreak of Novel Coronavirus(COVID-19), business hours of our customer suppourt will be changed as below.
■Business hours:11:00~17:00
In addition, Relux online concierge service will be closed temporarily.
We deeply apologize for the inconvenience this may cause, and thank you for your understanding.

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