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ルグラン軽井沢 ホテル&リゾート Le Grand Hotel & Resort

Resort
  • Nagano > Karuizawa
Le Grand Hotel & Resort / Nagano Karuizawa・Saku・Komoro 129

Overview

Received the 2nd place in Koshinetsu section of 2019 Relux annual ranking!

Renovated as of July 2018

An elegant space and atmosphere just like in the movies...

230,000 square-meter land is full of fresh greenery and crisp air...

Hotel services of supreme quality and flavorful, savory culinary art by a first-class chef...

A hot spring open-air bath in Karuizawa nature to relax the body and soul...

With all of these and more, Le Grand Karuizawa Hotel & Resort awaits its guests to help create an unforgettable experience and happiness in whose warm glow they will bask for forever to come.      
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Room types

Review

Relux grade

Accommodations that represent their respective local regions and that are worth visiting despite the distance.

Overall Rating(37 reviews)

4.4/5

5

49%

4

43%

3

5%

2

3%

1

-%

 

Rooms4.5/5

Bath4.2/5

Breakfast4.2/5

Dinner4.4/5

Services4.4/5

Other Facilities4.1/5

Mr./Ms. Y.C(Private)

Total points

Stayed in

Room type

2018-10-13

Mountaintop Suite (Double)

It is great and relax dates. appreciate the hotel employees.

It is great and relax dates. appreciate the hotel employees.

Mr./Ms. M.M(56)

Total points

Stayed in

Room type

2020-02-16

Premier Twin Room

・到着時に接客していただいたスタッフの方には、スカイテラスまで案内、説明していただいてとても親切にしていただきました。 ・温泉は綺麗で空いていて気持ちよく入れました。ただ飲料水サーバーが常温のみになっていたり、清掃や点検に全く来なかったり... Read more ・到着時に接客していただいたスタッフの方には、スカイテラスまで案内、説明していただいてとても親切にしていただきました。 ・温泉は綺麗で空いていて気持ちよく入れました。ただ飲料水サーバーが常温のみになっていたり、清掃や点検に全く来なかったりと心配なところがありました。 ・ディナーは贅沢な食材が使われていましたが、感動がないメニューで残念でした。スタッフの接客も配慮不足を感じました。 ・朝食は食材の質、調理とも素晴らしく、今までのホテル朝食のベスト3に入るレベルでした。 ・駅とのシャトルバスは新幹線の時間にあわせて運行していただけると助かります。 ・スパを利用しましたが、熱いタオルで軽いやけどをしてしまいました。エステティシャンが素人のような人でした。 ・全体に高級感があり接客もよかったです。ゆっくりできました。この時期、シングルユースの料金設定があると利用者が増えると思います。 お世話になりました。

・ The staff who served us upon arrival were guided and explained to the Sky Terrace and were very kind. ・ The hot springs are clean and vacant and comfortable. However, I was worried that the drinking water server would only be at room temperature, or that it would not come for cleaning or inspection at all. ・ Dinner used luxurious ingredients, but was disappointed with menu without impression. The service of the staff also felt lack of consideration. ・ Breakfast was excellent in quality of ingredients and cooking, and it was in the level of the best 3 hotel breakfasts so far. ・ It would be helpful if you could operate the shuttle bus to the station in time with the Shinkansen. ・ We used spa, but have burned slightly with hot towel. The esthetician was a person like an amateur. ・ The overall quality was high and the service was good. I was able to relax slowly. At this time, if there is a single use price setting, I think that the number of users will increase. thank you for helping me.

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Mr./Ms. Y.F(26)

Total points

Stayed in

Room type

2019-12-14

Deluxe Double

記念日の利用でした。 寒い中、エントランスで常にスタッフが待ち構えていただいてることに感謝。到着後のチェックインも大変にスムーズでした。スタッフはじめ清掃スタッフ様の雰囲気の良さは印象的です。 部屋は隅々まで手入れされており、心地よいで... Read more 記念日の利用でした。 寒い中、エントランスで常にスタッフが待ち構えていただいてることに感謝。到着後のチェックインも大変にスムーズでした。スタッフはじめ清掃スタッフ様の雰囲気の良さは印象的です。 部屋は隅々まで手入れされており、心地よいです。 部屋内に用意されていた、記念メッセージとワインのプレゼントはとても嬉しかったです。 洋風のテイストで配置された椅子やテーブルはハイクオリティであるものの、ところどころ生地が破損している箇所があり残念です。 しかし、トータルバランスのいい素晴らしいホテルであることは間違いないです。 素敵な時間を本当にありがとうございました。

It was the use of anniversary. I am grateful for the staff always waiting at the entrance in the cold. Check-in after arrival was very smooth. The good atmosphere of the staff and the cleaning staff is impressive. The room is well-maintained and comfortable. I was very happy with the commemorative message and the wine present in the room. Although the chairs and tables arranged in a Western style are of high quality, there are places where the fabric is damaged in some places. However, there is no doubt that it is a great hotel with a good total balance. Thank you very much for your wonderful time.

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Facility・services

Property

Le Grand Hotel & Resort

Address

864-4 Hocchi, Oaza, Karuizawa-machi, Kitasaku-gun, Nagano Prefecture 389-0113 [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/銀聯

Number of guest rooms

58 room(s)

Restaurant

French restaurant "Vaas"

You can enjoy Shinshu's lavish gastronomic French cuisine by Michelin-starred chefs.
Please enjoy the luxurious Karuizawa French which you can only taste in our hotel.

<Business hours>
Breakfast 7:30-9:30
Dinner 18:00 21 21:00

Grill restaurant "grill mille"

The authentic grill restaurant attached to a suite on the top of a mountain located on the highest view, about 1,000 meters above sea level.
With optimum baking and delicate spices, it brings out an unyielding taste.

Business hours
Breakfast 7:30-9:30 (Closed on Thursday / Thursday)
Lunch 11:30 1 14:00 (Monday to Thursday)
Dinner 18:00 21 21:00 (Closed on Wednesday / Wednesday)
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Bath

Please contact the hotels/ryokans directly for more details.
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Other facility information

<Main Building>
- 1st Floor: Restaurant, bar, lounge, boutique, wine cellar
- 2nd Floor: Large public bath, open-air bath, sauna, cold-water bath, pool, poolside bar, spa

<Mountaintop Suite>
Garden terrace, restaurant, lounge

<Other>
Recreation area, bakery & cafe, chartered bath, barbecue area, spa
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Information

Free shuttle bus information
A free shuttle bus is available from the south exit of Karuizawa Station.
If you are a customer, please check the time on the official website.
http://www.legrand-karuizawaresort.jp/access/

December-only Candle Night-Hikari Garden Walk

In December, we will hold a winter-only candle night on the hotel grounds.

In the quiet night of Karuizawa, you can spend a fantastic moment in the soft light of the starry sky and lanterns spreading in the night sky.

Warm amazake is also available free of charge.
Please feel free to drop in.

(Summary)
  Period: December 6 (Friday)-December 25 (Wednesday), 2019
* Every Friday and Saturday
* Scheduled to be held from December 21 to 25
* Rain off
  Time: 18: 00-20: 00
  Admission: Free
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Notice

- Bathing tax (JPY150) is not included.

- Japanese consumption tax and service charge are included in the room rates.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

<Directions by Train>

-From Tokyo: Take a Hokuriku Shinkansen (bullet train) from Tokyo Station to Karuizawa Station (approx. 1 hour 10 minutes).

- From Kansai Region: Take a Tokaido Shinkansen (bullet train) from Shin Osaka Station to Nagoya Station. Transfer to Chuo Honsen line to Nagano Station. Take a Hokuriku Shinkansen (bullet train) to Karuizawa Station (approx. 4 hours 40 minutes).

864-4 Hocchi, Oaza, Karuizawa-machi, Kitasaku-gun, Nagano Prefecture 389-0113

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